lode291 is committed to protecting the personal information of every player who registers and plays on lode291.net. This Privacy Policy explains what data we collect, why we collect it, how we use it, and the rights you have over your personal information as a player based in the Philippines.
All personal and financial data stored by lode291 is encrypted using industry-standard AES-256 encryption. Your account details, payment information, and gaming history are protected at rest and in transit via TLS/SSL protocols.
lode291 does not sell, rent, or trade your personal information to third parties for marketing purposes. Data is shared only with trusted service providers necessary to operate the Platform, and only under strict confidentiality agreements.
As a lode291 player, you have the right to access, correct, and request deletion of your personal data. You can also opt out of marketing communications at any time through your account settings or by contacting our support team.
lode291 uses cookies and similar tracking technologies solely to improve your experience on the Platform — remembering your preferences, keeping your session active, and helping us understand how players navigate the site.
lode291's data practices are aligned with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations issued by the National Privacy Commission (NPC).
lode291 only sends promotional emails and SMS messages to players who have opted in. You can unsubscribe from all marketing communications at any time — your preference will be honored within 48 hours of your request.
lode291 ("we," "us," "our," or "lode291") operates the online gaming platform accessible at lode291.net (the "Platform"). We are committed to safeguarding the privacy and personal data of every individual who visits, registers on, or interacts with the lode291 Platform.
This Privacy Policy ("Policy") describes how lode291 collects, uses, stores, shares, and protects personal information in connection with your use of the Platform. It also explains the rights available to you under applicable Philippine data protection law, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
By registering an account on lode291 or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform and contact our support team to close your account.
Data Controller: lode291 is the data controller responsible for your personal information collected through lode291.net. For all privacy-related inquiries, contact us at [email protected] (plain text — not a clickable link).
When you create a lode291 account, we collect the personal information you provide during the registration process, which may include:
To comply with anti-money laundering (AML) regulations and PAGCOR requirements, lode291 may request the following documents as part of our Know Your Customer (KYC) process:
lode291 collects transaction data related to your deposits and withdrawals, including payment method type (GCash, Maya, bank transfer, or debit card), transaction amounts in Philippine Peso (PHP), transaction timestamps, and transaction reference numbers. lode291 does not store full payment card numbers or GCash/Maya account PINs.
We collect records of your gaming activity on the lode291 Platform, including games played, wager amounts, game outcomes, session durations, and bonus utilization. This data is used for account management, responsible gaming monitoring, and regulatory reporting purposes.
When you access the lode291 Platform, we automatically collect certain technical information, including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, pages visited, and session duration. This data helps us maintain Platform security, diagnose technical issues, and improve the overall user experience.
lode291 collects personal data through the following means:
lode291 uses the personal data we collect for the following purposes:
lode291 will never use your personal data for purposes incompatible with those listed above without first obtaining your explicit consent or as otherwise required by applicable Philippine law.
lode291 processes your personal data on the following legal bases under the Data Privacy Act of 2012 (RA 10173):
lode291 shares personal data with carefully selected third-party service providers who assist us in operating the Platform. These include payment processors (GCash, Maya, and banking partners), KYC and identity verification providers, fraud detection services, cloud hosting providers, and customer support platform operators. All service providers are contractually bound to process your data only on lode291's instructions and to maintain appropriate security standards.
lode291 may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities where required by law, court order, or regulatory directive. lode291 will notify you of such disclosures where legally permitted to do so.
lode291 does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. Your data is yours — we use it only to provide and improve the lode291 service.
lode291 uses cookies and similar technologies (such as web beacons and local storage) on the Platform. Cookies are small text files stored on your device that help us recognize you, maintain your session, and remember your preferences.
You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the lode291 Platform, including your ability to stay logged in or access certain features.
lode291 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:
Upon expiry of the applicable retention period, lode291 will securely delete or anonymize your personal data in accordance with our internal data destruction procedures.
lode291 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, lode291 will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, as required by RA 10173.
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by lode291:
To exercise any of the above rights, please contact lode291's support team via live chat on the Platform or by email at [email protected]. lode291 will respond to all data rights requests within thirty (30) days of receipt.
The lode291 Platform is strictly intended for adults aged 21 years and older, in accordance with Philippine gaming regulations. lode291 does not knowingly collect personal data from individuals under the age of 21. If we become aware that a person under 21 has provided personal data to lode291, we will immediately close the associated account and delete all related personal data.
If you are a parent or guardian and believe that your child has registered on the lode291 Platform, please contact our support team immediately so that we can take appropriate action.
lode291 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, lode291 will notify registered players via the email address associated with their account and will update the "Last Updated" date at the top of this Policy.
Your continued use of the lode291 Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically to stay informed about how lode291 protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or lode291's data practices, please reach out to our Data Privacy team through the following channels:
lode291 aims to acknowledge all privacy-related inquiries within twenty-four (24) hours and to resolve them within thirty (30) days. For complaints that cannot be resolved directly with lode291, you may contact the National Privacy Commission of the Philippines at privacy.gov.ph.
Now that you know exactly how lode291 handles your data, join hundreds of thousands of Filipino players who trust us for secure gaming, fast GCash payouts, and a platform built with your privacy in mind. Must be 21 years or older to register.